For online sessions, cancellations or rescheduling require at least 24 hours’ notice. For in-person sessions, at least 48 hours’ notice is required. In these cases, you will receive a full refund or the option to reschedule. Cancellations with less notice, or no-shows, are non-refundable.
For 10-session packages, any refunds will be calculated based on the standard single-session rate for sessions already used. The remaining balance will be refunded accordingly.
All package sessions must be used within 12 months of purchase. After one year, any unused sessions will expire and are non-refundable.
To reschedule, use the link in your confirmation email with the appropriate notice (24 hours for online, 48 hours for in-person).
If you arrive late, the session will still end at the scheduled time.
Any applicable refunds will be issued to the original payment method within 5–10 business days.
